(This initiative is supported by SBI Foundation)
National Organ Donation and Transplant Toll-Free Help Line - 1800 103 7100 was initiated by MOHAN Foundation and has been functioning from 2012 onwards. The objective of this helpline is to provide service which offers information, support, guidance and referral for all those concerned with any aspect of organ donation and transplantation.
We have been able to provide this service to the public in eight languages. English Hindi Telugu Tamil Kannada Malayalam Marathi Oriya
On an average we answer about 1000 calls a month. Share our National Organ Donation and Transplant Toll Free Helpline 18001037100 with your family, friends, colleagues, employees such that it reaches to the needy patients and they can contact us for more information.
Nearly 50% calls received by the helpline are in Hindi and Marathi language. 25% callers speak in English. The helpline gets more than 70% of calls during office hours. A snapshot of the call distribution is given below.
MOHAN Foundations National Organ Donation and Transplant Toll Free Helpline supported by SBI Foundation won the Initiative Award (under 5 Cr budget) in the Swasthya Kalyan (Health and Well-being) Category...Read More |
Impactful event 1:
On 14 December 2019, Dr. Hemal received a call about a probable donation from Secunderabad.
She sent a message to Dr. Bhanu Prakash in Hyderabad. He called Mrs M the daughter of the donor. She said that her father. Shri J was a Retd. LIC officer from Hyderabad and had spoken about eye donation to them. He had passed away at the age of 74 and the family wanted to fulfil his wish. Mr. Bhanu Prakash counselled the family about the precautions and coordinated the donation through Vasan Eye Bank.
MOHAN Foundation is grateful to Mrs. M for taking care of his wishes and giving sight to two people.
#2:
On 23rd November 2019, Mr. Bulu Behera received a call from Mr. Aduring the early hours expressing a desire to donate the corneas to his mother Mrs. K Jain, 66 year old.The death had occurred at 4.30 am due to natural causes. Mr. Behera then coordinated with the AIIMS Eye Bank, New Delhi as the donor family was from Uttam Nagar in New Delhi. Eye Bank staff contacted Mr. A and collected corneas.
The deceased, Mrs. Khad pledged for eye donation and had filled up the form very recently. The family honored her wishes by ensuring corneal donation.
MOHAN Foundation thanks the family for their noble gesture.
#3:
On 19th November 2019 around 4 AM morning, Mr. Bulu Behera answered a helpline call from Belgaum, Karnataka. Mr. Dinquired about eye donation and informed that his grandmother had passed away and the family was in favor of cornea donation.
Mr. Behera counseled him about the precautions to be taken before donation and over a messagesent the caller the contact details of the MRC eye bank in KLE Hospital in Belgaum.
On a follow up call, the caller informed that the cornea retrieval was done by the eye bank.
MOHAN Foundation thanks the family for their gesture.
#4:
A call was received on the MOHAN Foundation helpline on the 31st October 2019 during the early hours. The caller, Ms. V informed the counselor Mr. Bulu Behera that her maternal uncle had passed away in Pammal, Chennai and the family wishes to donate his body. Mr. Behera gave basic information about whole body donation and then the call was referred to Ms. Ishwarya, a counselor based in Chennai. When Ishwarya contacted the family, she was informed Sri Ramachandra Medical College in Chennai had already been intimated and they were waiting for the anatomy department to resume operations.
Upon follow-up it came to be known that SRMC sent their ambulance and helped in transferring the body of Mr. S to the college. MOHAN Foundation is thankful to the family for their gesture.
#5:
On 14th October 2019, around midnight Dr. Hemal answered a helpline call from Bengaluru. Ms V was inquiring about eye donation and said that her grandmother had left them and the family was in favour of cornea donation.
I counseled her about the precautions and sent her a message of the contact details eye banks in Bengaluru. On a followup call, she said that the cornea retrieval was done by the Narayan Hrudayalaya eye bank.
MOHAN Foundation thanks the family for their thought of donation to give sight to two people.
#6:
On 4th October 2019 at 5 .30am Dr. Hemal took a helpline call for a probable cornea donation in KIMS Hospital Hyderabad. She gave my contact details to the family member, Mr. P.
Mr. S, 84 years old, had one son S who works in IT department in TCS and one daughter who stays at Madina Nagar Hyderabad. Due to old age illnesses, he was admitted to KIMS hospital, Kondapur, Hyderabad. After 10 days of treatment Mr. Ssuccumbed to a cardiac arrest in the early hours of 4th Oct 2019. I spoke to the family, cleared their doubts and successfully coordinated and donation of corneas to Sarojini Eye Hospital.
MOHAN Foundation salutes the family of Mr S for their donation.
#7:
On September 28, 2019, Dr Hemal received a call in the morning from Delhi, for a probable cornea donation . She explained the precautions and gave them my contact details. I received a call from Mr Aat 0800 hours expressing a desire to donate the corneas of his uncle (fathers elder brother), Mr. M. Since he had called on my personal number, I learnt that he had acquired it from one of the Foundation's toll free helpline counsellor.
I then enquired from him as to what had motivated the family to take the decision of cornea donation. He told me that their family had been doing this for many years and that his paternal grand mother's corneas were donated 12-13 years back. Last year the family donated the corneas of his aunt. He further added that his family was very well sensitised to the important cause of eye donation.
I then contacted A. Edward Maumenee Eye Bank (a unit of Venu Charitable Society) located in Sheikh Sarai at New Delhi. The technician successfully retrieved the corneas at 0900 hours.
MOHAN Foundation salutes the donor and his family for this noble gesture
#8:
On 21st September 2019, Ms. Ishwarya Thyagarajan received a call from Sankara Nethralaya Eye Bank, Chennai in the morning around 7:30 AM. The caller informed that the family of a deceased who had approached Sankara Nethralaya for eye donation was also keen on whole body donation.
The deceased was a 74 year old female who had passed away that morning at the Railway Hospital Perambur and the cause of death was Sepsis. The caller informed Ishwarya that since it was Sepsis the corneas would be used only for research purposes and wanted to know if body donations in such cases were acceptable.
Ishwarya and Ms. Sujatha Suriyamoorthi (MIS Manager, MOHAN Foundation) attempted to get the correct information in this regard and managed to find that Stanley Medical College had no issues accepting body donations, where the cause of death was Sepsis. Mr. Senthil Kumar and Ms. Persis Flory - Transplant Coordinators, Government Stanley Hospital coordinated with the family for arrangements to be made for the handover.
Following the visit of a few relatives, who paid their final respects to the deceased, the body was handed over to the mortuary around noon. MOHAN Foundation is grateful to the family for their gesture and thankful to the staff of Stanley Medical and Sankara Nethralaya for their support in coordinating the donation.
#9:
On 7th September 2019, Ms. Ishwarya Thyagarajan, Helpline Executive received a call on the Helpline around 2:40 PM in the afternoon from Alandur, Chennai. The caller, Mr. D, informed that a relative (uncle’s mother) had passed away in the morning around 11 AM and the family would like to donate her eyes. The deceased, Mrs. S, mother of Mr. P, aged 71 years had been suffering from cancer. She had undergone a mastectomy a few years ago; unfortunately there was a recurrence and the cancer had spread to the stomach leading to her demise.
Ishwarya informed the caller that she was unsure if corneas could be retrieved because of the cancer and had to check with an eye bank. Pammal Sankara Eye Bank was called first and they informed that they do not retrieve corneas of a cancer patient.
Ishwarya then called Sankara Nethralaya, who informed her that corneas of cancer patients could be retrieved if the patient has not undergone chemotherapy/radiotherapy in the last two months before demise. Sankara Nethralaya was given the contact details of Mr. D to coordinate the donation. Ishwarya got to know from Mr. D that technicians from Sankara Nethralaya were on their way for the retrieval. During follow-up, it came to light that the cornea retrieval was successfully done by Sankara Nethralaya.
MOHAN Foundation is grateful to Mr. P, Mr. D and the other family members for their noble gesture.
#10:
On September 5, 2019, Ms. Pallavi Kumar received a call from Mr. M at 4.00 pm expressing a desire to donate the corneas of his late father, Mr. P. The death had occurred at 1.30 pm. He had called the MOHAN Foundation National Organ Donation Toll free helpline and received Pallavi’ s number from one of the helpline counsellors.
Pallavi then contacted the Niramaya Eye Bank as the family was from Gurugram itself. Mr Ganesh, the technician at the eye bank responded promptly and contacted Manoj. Even though the deceased was 82 years of age, the eye bank went ahead and retrieved both the corneas.
The deceased, Mr P, had pledged for eye donation and had filled up the form very recently. The family honoured his wishes by ensuring corneal donation.
MOHAN Foundation salutes the donor and his family for this noble gesture.
#11:
On 21st August 2019 a call was received by helpline counsellor Mr T. S. Sivashankar for a possible donation in Chandigarh. He gave them my number for further coordination. I received a call from Ms. R, informing demise of Mr. J, 70 Yrs of age in Chandigarh.
Family was interested in organ donation. I asked if it a Natural Death or Brain death. She didn’t know the difference between brain death and natural but confirmed that he has already passed away. I appreciated her awareness and willingness towards helping others in time of grief. I informed as to which organs can now be donated. I counselled for Eye Donation to which she agreed and got consent from other family members.
I explained the simple process of eye donation and that it can be done at Govt. Medical College & Hospital, Chandigarh itself and contacted the eye bank of GMCH Sector 32 Chandigarh. They responded quickly and reached the ward of the Medical College and initiated the process of Eye Donation.
I reached the hospital to be with the family and helped in smooth processing of the donation. The family was in a hurry to take back the body to Ms. R. which is a nearby township. The donation was done successfully.
We thank the family of Mr. J for their decision to give sight to two people.
#12:
On August 18, 2019 at 8.30 pm Dr. Hemal (MOHAN Foundation Counselor) answered a call about a possible cornea donation in Haryana. She informed me about this call. At 8.48 pm, I received a call from Mr H. that his sister's father in law had passed away and he wished to donate his eyes.
I then explained the process of eye donation. He had lot of queries regarding the same, would the corneas be utilised and not misused, would they go to the needy, can other organs be donated like kidneys and liver. I answered all his queries to the best of my ability. I also explained the condition in which other organs can be donated and to my surprise I found out that the donor had died of brain haemorrhage and was declared brain dead in one of the leading transplant centre in Gurugram. But, the treating physician had not given them the option of organ donation and they were advised to take the patient home.
I then coordinated with Niramaya Eye Bank in Gurugram whose technician successfully retrieved the corneas at 2330 hours.
MOHAN Foundation thanks the family for their decision to give sight to two people.
#13:
On 16th August 2019, at 7.40 pm Mrs. Jaya Jairam received a call from Mr. H saying that his friend, Mr. N. had just lost his grandmother and they wished to donate her eyes. Mrs. Jaya got in touch with Mr. R. and understood that his grandmother had passed away at home at Ambernath. The family was keen to donate the eyes and any other organs that could be donated. The family was counselled that only eyes and skin could be donated. Unfortunately since the patient was too underweight, skin donation was not possible. Mrs. Jaya coordinated with Sahiyara Eye Bank at Kalyan and the corneas were donated. We salute the family for their decision to give the Gift of Sight to two.
Report by Mrs. Jaya Jairam
#14:
On 12th August 2019 at 7 am, a call was received on the helpline by Mr. Bulu Behera of MOHAN Foundation Nagpur, from Mr. V. Mr. V said that his mother, Mrs. G. died due to cardiac arrest at 4.20 am at his residence in Delhi. She was 80 years old and her family wished to donate her eyes.
Mr. Bulu Behera counselled him about skin donation. But at the end of decision they decided to go ahead with cornea donation. Mr. Behera coordinated with A. Edward Maumenee Eye Bank in New Delhi, for a successful retrieval of cornea.
MOHAN Foundation is grateful to Mrs. G family for their decision to provide sight to two people.
#15:
On 11th August 2019 at 1:05 pm, Ms. Kavitha S. (MOHAN Foundation Counselor) received a call of Organ Donation. Mr. A. stated that that his cousin Mr. S. was diagnosed with a brain tumor and his brain has stopped functioning. The patient was in Republic Hospital, Bengaluru. The family wanted to go forward with Organ Donation. The counselor explained in detail process of organ donation.
Mr. Sridhar Hanchinichal, Project Head, MOHAN Foundation, Bengaluru, was informed about the call to coordinate with the family. Mr. Sridhar contacted Jeevasarthakathe, State Office of Organ Donation and Transplantation, Karnataka for further process.
The family did not want the patient to be on a ventilator, the organ donation was not possible. They were counseled for voluntary body donation as well as tissue donation. Mr. S. family gave their consent for voluntary body donation and this was done at Oxford Medical College Hospital and Research Center, Yadanavahalli, Bengaluru.
MOHAN Foundation appreciates the effort Mr. S’s family for the noble cause.
#16:
On August 09, 2019 at 15:53 hours, Ms. Ishwarya (MOHAN Foundation Counsellor) receievd a call of a probable eye donation. She messaged the details of the call on the MOHAN Foundation toll-free helpline what's app group informing the Delhi team to take it forward.
I then contacted the caller who informed me that her mother (Mrs.G. age 55 years) had passed away in Yashoda Super Specialty Hospital in Kaushambi, Ghaziabad and that the family wanted to donate her eyes. I explained the process of eye donation and shared with her the number of the Transplant Coordinator placed at the hospital who would coordinate the donation.
I also spoke to the Transplant Coordinator of Yashoda Hospital informing him about the call who then took forward the process.The corneas were retrieved successfully by the technician of ICare Hospital, Noida.
Mrs. G gave sight to two people. MOHAN Foundation salutes her family for their decision.
#17:
On 29th July 2019, a call was received on the Helpline by Dr. Hemal Kanvinde at 6.30 pm, from Mr B. a relative of 77 year old Mr. A who had passed away that afternoon at his residence at Borivali (Mumbai), due to cardiac arrest. He called to say that the family wished to donate eyes.
The information was passed onto Mrs. Jaya Jairam, the project Manager at MOHAN Foundation Mumbai. Mr. B. was contacted and time of death as well as cause of death were preliminarily ascertained. Jaya also counselled him about skin donation and how more lives could be saved if the family consented. He consulted the family and confirmed their wholehearted willingness. They were extremely cooperative and organised the death certificate copy in spite of heavy rains. Mr. B shared that he had donated his own mother's eyes and hence was familiar with the process.
Jaya coordinated with Rotary Eye Bank, Borivali as well as with Masina Skin Bank, Byculla, for successful retrieval of skin and corneas. MOHAN Foundation is grateful to the Mr. B. family for their noble deed.
#18:
On July 19, 2019, Ms. Ishwarya received a call at 10 am for a probable eye donation from Delhi. She send the details on the MOHAN Foundation toll-free helpline what's app group informing the Delhi team to take forward the eye donation call.
I then contacted the caller who informed me that her mother (Mrs.P. age 70 years) had passed away in Ram Manohar Lohia Hospital (RML) in New Delhi and that the family wanted to donate her eyes. I explained the process of eye donation and shared with her that since it is a government hospital, there would be some local counsellor placed in RML Hospital who would coordinate the donation. I told her to give me some time to find out the details.
I then contacted Ms. Parveen Transplant Coordinator, RML Hospital who shared with me that Ms. Noor Saba Eye Donation Counsellor (EDC) coordinates all the eye donation calls at RML. She further added that she has been placed at RML from AII India Institute of Medical Sciences, New Delhi. She took my contact details and told me that she would inform Ms. N.
After some time, I received a call from Ms. N informing me that the corneas were retrieved successfully.
#19:
A call was received on the Helpline around 8:15 PM on 16th July 2019 and answered by Ishwarya Thygarajan. The caller informed that he was calling from the DSP’s office in Coimbatore. The DSP office received a call from the Dean of the Government Hospital informing them that a patient has been declared brain dead following a road accident, the family has consented to donate the organs and allocation has been made already. The Dean wanted the police to complete their inquest and other formalities as the accident station was very far from the hospital. The police was calling the Helpline to know what exactly needed to be done at the end as they were unaware of the process.
The call was referred to Mr. Nishanth, Transplant Coordinator in Coimbatore GH. Upon follow-up by him it was found that the brain declaration was done at GEM Hospital in Coimbatore and the accident took place almost 150KM from the hospital. The hospital’s coordinator had successfully counseled the family. TRANSTAN had completed organ allocation. Police formalities had to be completed before organ retrieval & transport could be planned.
Nishanth explained the process and the forms that are required to be filled by the police. He also informed them that the hospital’s coordinator would be aware of all the formalities and would help them.
Organ donation was successfully completed in Coimbatore.
#20:
A call was received on the Helpline around 4 PM on 9th July 2019 and answered by Ishwarya Thygarajan. The caller informed that his older brother,Mr. T. (35y) who was in Dubai, had met with an accident on the 27thof June and was been declared brain dead on the 3rd July after a surgery. The hospital had sent over the patient’s medical reports to the family in India and the caller wanted to know if his brother could be saved if was brought to India for further treatment. He wanted to know what brain death meant and what the reports convey. It was explained to him that brain death meant death and that there was no option of recovery. He was also requested to forward the reports to be checked.
The reports were checked and it was mentioned that the apnea was positive. It was also mentioned in the report that the family had been counseled.
Upon calling back it was found that the family of the patient is based in Kallakurichi district in Tamil Nadu and has not been counseled about organ donation. The hospital had called to inform the family that they will not take the patient off the ventilator evenif the family provides consent to do so. They were insisting that the patient be transported to India while on ventilator, admitted to a local hospital where death should be declared. Prime Hospital was refusing to issue a death certificate. The patient’s insurance had almost run out meeting the expenses that were incurred so far and his employer was also unwilling to offer any further support.
The case was forwarded to Ms. Ananthanayagi, a Transplant Coordinator in UAE to explore the possibility of organ donation. On followup with Ms. A. donation was done successfully. Mr. T. saved the lives of 5 people by the donation of kidneys, liver and lungs and heart. MOHAN Foundation salutes the family for their decision to donate organs.
#21:
On 3rd July 2019 at 01.15 pm, we received a call from Mr. H. from Ahmedabad, Gujarat about possibility of organ donation or tissue donation. Mr.H. said that his father had died just an hour back due to cardiac arrest with history of brain hemorrhage 2 months earlier.
Dr. Jimmy counselled Mr.H. about the difference between Cardiac and Brain Death and tissues and organs that can be donated in both the cases. She explained that tissues like skin and bones can also be donated along with pair of eyes in case of Natural Death & asked him would they like to donate them. She also asked him if they would like to do whole body donation in medical college in Ahemdabad for medical & research purposes.The family gave consent only for eye donation only.
Meanwhile Dr. Jimmy coordinated with Mr. Gautam Mazmudar of C. S. Samariya Red Cross International Eye Bank, Ahmedabad who was very cooperative and confirmed that shortly team will be sent from hospital in Maninagar near patient's house.
After following up few hours later Dr Jimmy understood that retrieval process of eye donation has been completed. Mr. H expressed gratitude that so smoothly all the process got completed and their wish to donate was fulfilled.
MOHAN Foundation thanks Mr. H family for their donation.
#22:
On 30th June 2019, a call was received on the Helpline by Dr. Hemal Kanvinde at around 10.30 pm from Mr. D. grandson of patient. He conveyed that his 79 years old grandfather is critically ill since a long time and doctor also explained them about the grim prognosis of the patient. The family members called the Helpline to understand the procedure of organ donation. Dr. Hemal explained in detail about the possibility of organ and tissue in Brain Dead and Cardiac death cases respectively. Also Dr. Hemal immediately conveyed patient information to Dr. Jimmy to coordinate further as patient was staying in Kandivili, Mumbai.
Dr. Jimmy coordinated with Mr. D. n but got information that patient is sinking due to Multi-organ failure but not died yet. Mr. D. was astonished by the fact that services of MOHAN foundation are available for 24 X 7 and also in so many languages.
She explained him that tissues like skin and bones can also be donated along with pair of eyes in case of Natural Death & asked him would they like to donate them. Mr D. discussed in the family about the same but got consent only for eye donation.
On 2nd July 2019 afternoon on regular follow - up Dr Jimmy got to know that patient died in the morning and the General Physician visiting the patient had suggested that Grandfather age is above limit required for eye donation and Eye Bank might defer the case so they should not go ahead with eye donation. Family did not confirm us the same and accepted the verdict of the Physician and did not opt for eyes donation.
Once again Mr. D. thanked MOHAN Foundation for the guidance and support they provide through Helpline.
#23:
On 15th June 2019, a call was received on the Helpline by Dr. Hemal Kanvinde at around 9.20 pm from Mr.S. He conveyed that his relative, was admitted in Lilavati Hospital, Mumbai and that the doctors had informed them that they suspected the patient was brain dead and that in such cases, donating organs was an option that they could take. The family members called the Helpline to understand the procedure of organ donation. Dr. Hemal immediately conveyed this information to Mrs. Jaya Jairam of Mumbai office.
Jaya spoke to Mr.S and he introduced himself as the uncle of the patient. He shared that the family hailed from Tirupati and they were farmers and are illiterate. They had brought their 17 year old son,Mr. H. to Mumbai for further treatment; however that evening the doctors had just informed the family that the patient was suspected to be brain dead.
Mr.H had called on the Helpline wanting to understand more about -
Jaya answered all his queries patiently and counselled him that if they decided to take the decision, it would be a very noble one, which could end up saving many lives and that his relative could continue to live in this world through others. Mr. H then asked if the donor family could get any support from MOHAN Foundation. Jaya replied that MOHAN Foundation always believed in helping the donor families even well after the donation and that they would certainly try to help rehabilitate the family with job prospects. Mr. H. thanked Jaya for the information and said that he would discuss with the family and get back to her. After the call, Jaya immediately informed the hospital's own coordinator and updated him. He had not yet been informed by the hospital about the case.
On the morning of 16th June, Jaya followed up with the family and was informed that they had positively made up their minds to go ahead with organ donation and would be giving their consent to the hospital authorities. Jaya once again conveyed this to the hospital's coordinator, who by then was in touch with the family and counselling them. The family have their consent to donate the Heart, Liver and both kidneys. Brain death testing procedures were completed by 16th night and organ retrieval complete by 17th morning.
Even before being counselled by the Hospital's own Counsellor, the family reached out to MOHAN Foundation's Helpline for verifying the information given to them, for reassurance. Our salute to the donor family for taking such a noble decision and saving 4 lives.
#24:
On 28th May 2019 -12.40 pm, a helpline call was received from Mr. P. friend of Mr. J. who's brother had died due to Cardiac Arrest. Death had occurred just an hour ago in Tunga Hospital, Mumbai. The caller was inquiring about possibility of organ donation or tissue donation.Dr. Jimmy explained the difference between Cardiac and Brain Death and tissues and Organs that can be donated in both the cases.
Dr. Jimmy spoke Mr. J. and explained him the tissues like skin and bones can also be donated along with pair of eyes in case of Natural Death & asked him would they like to donate them. The family consented for eye donation.
Meanwhile Dr Jimmy coordinated with Eye Bank Coordination And Research Centre - K.B.H. Bachooali Hospital for the retrieval process of eye donation.
After following up few hours later Dr. Jimmy got to know from Mr. J. that retrieval process of eye donation has been completed. Mr Shah expressed gratitude that so smoothly all the process got completed and patient's wish to donate was fulfilled.
Dr. Jimmy called and thanked Mr. P. for taking initiative in eye donation and making it successful. Mr. P also expressed gratitude about MOHAN Foundation facilitating organ & tissue donation through helpline and he was quite impressed with the obligation towards the cause.
#25:
A call was received by Ishwarya Thyagarajan on the helpline on 27th May 2019 at 4:19 PM from Arcot, near Vellore, from Mr. A.
The caller's uncle, 42 years of age, had passed away 3 hours ago. He was paralyzed on one side of his body; there was no food intake since last 4 days; was also suffering from fever, low BP, high levels of sugar and passed away at home. The family had waited for the arrival of the deceased’s son to discuss donation.
The caller wanted to know the possibility of donating all organs. He was explained that only eye donation would be possible and was given the CMC Vellore Schell Eye Bank's number. The eye bank was also called and informed. Cornea retrieval was done.
Upon follow-up, came to know that the corneas were successfully retrieved without any hassle. MOHAN Foundation thanks Mr. A for calling the helpline and helping in giving sight to two people.
#26:
On May 23, 2019 at 0200 hours, I received a call from Mr M that his mother in law had just passed away and he wished to donate her body. Since he had called me on my personal number, I learnt that he had acquired it from the Foundation's toll free helpline.
I then explained the process of body donation and shared with him that once the body is donated the last rites cannot be performed as typically, studies of donated bodies are completed in six to 15 months. After hearing my explanation he shared that it was his mother in law's last wish to donate her whole body. As next of kin, he was responsible for carrying out her wishes.
I then shared the contact details of Mr Sudhir Gupta (Vice President, Dadhichi Deh Daan Samiti, Delhi) with him.
Next morning, I called up Mr Gupta to find out the details of the donation. I was told Ms. A aged 80 year old had died of cardiorespiratory arrest at home. Her body was donated to Vardhman Mahavir Medical College, Safdarjung Hospital, New Delhi.
#27:
On 6th May 2019 at 7.10 pm we received a helpline call from Mr. S. inquiring about eye & skin donation of his friend Mr .V.still born 37.5 weeks old neonate delivered at about 6.40 pm in L.T.M.G.H. Sion Hospital Mumbai. I took number of Mr. V .from Shardool & contacted him directly. Then I called father of the baby and took a brief history from the Resident Doctor who was taking care of mother.
After having a grasp of the medical history I communicated with an eye bank in Navi Mumbai. They agreed but later denied to come for retrieval and told to contact nearest eye bank located to the hospital. I contacted another Eye bank near to the hospital location. They denied to come for retrieval, the reason being that the baby is deceased prematurely the quality of lens would not be so good. I then contacted third Eye bank near to the hospital location,they also denied to come for retrieval and told us they do retrieval only above 1 year old baby.
The Skin Bank they also denied to come for retrieval and told us they do retrieval only above 1 year old baby as in premature neonates, the surface area is very less which is difficult to retrieve & may not be useful.
So sighting above factors the donation was not possible but I salute to the spirit of Mr. V. & his wife that in the immense grief of loosing their child they still wanted to donate their child's whatever tissues can be donated so that it will be life healing for others.
#28:
On 4th March 2019, Ms. Ishwarya Thyagarajan, Helpline Executive received a call on the Helpline around 4 PM in the afternoon from Anna Nagar, Chennai. The caller, Ms. Dinformed that her relative, Mr. Khad passed away in the morning around 11AM due to cardiac arrest and the family would like to donate his organs. The deceased, aged 67 years was the caller’s uncle, who did not have a family of his own; the extended family was handling all the funeral arrangements.
Ishwarya explained that organ donation would not be possible following natural death, and the family has the option of donating eyes, skin, bones and heart valves. She also informed that only cornea and skin retrieval would happen at home and the rest would require surgical procedures to be performed. Ms. D informed that they were willing to donate all tissues possible and insisted that the sanctity of the body be maintained at all costs.
Ishwarya explained the procedure involved in retrieval of all tissues and also the time it may take. She requested Ms. D to pass on the information to the rest of the family and make an informed decision. After a while when she called the family, she was informed that they would go ahead with eye and skin donation.
A transplant coordinator from KMC was intimated about possible skin donation and Sankara Nethralaya, for eye donation. During follow-up, it came to light that the family refused skin donation and the cornea retrieval was successfully done by Sankara Nethralaya. Mr. K gave sight to two people and MOHAN Foundation thanks his family for their decision.
#29:
On the morning of 18th February 2019, Ms. Ishwarya Thyagarajan, Helpline Executive received a call from Aluva, Kerala on the Helpline. The caller informed Ishwarya that his 19 year old nephew had met with an accident on the previous evening and was admitted in Paalana Institute of Medical Sciences in Kannadi village, Palakkad district. The treating doctor had informed the patient’s parents that the boy had symptoms of brain death and there was no hope of survival.
The caller informed that the parents were willing to donate the organs of their son. Ishwarya helped the caller by providing the number of a MOHAN Foundation staff in Trivandrum. The KNOS (Kerala Network for Organ Sharing – Mrithasanjeevani) Transplant Coordinator, Mr. Aneesh was also coordinating with the family about a possible donation. Unfortunately, the donation could not happen.
The donation did not happen due to the following reasons:
According to a new Kerala state GO, 2 doctors in the brain death certification panel have to be from outside of the treating hospital and one of them has to be a Government doctor There was a delay in getting doctors to certify brain death. The doctors in the treating hospital at Pallakad did not have experience in donor maintenance. By the time Brain Death certification doctors were ready, the patient’s condition was deteriorating and he had cardiac arrest eventually due to high electrolyte levels and low blood pressure.
#30:
On January 30 2019 at 3:48 pm, Akash received a call on the Helpline, from Dr Vijay Gokul Chakan.
He said that his patient was admitted in Jupiter Hospital, Pune and that he was suspected to be brain dead. He added that the family's wish was to donate the organs of the patient. So he wanted to be guided on how organ donation could be done, was there a proper allocation process and what the legal formalities were.
Akash counselled him about multi organ donation, including tissue donation and also gave information about the organ allocating nodal agency, allocation process and about the legal formalities. Dr Chakan said he would speak to the family members and revert. After a while he called back saying that the family was agreeable for organ donation and he requested Akash to visit Jupiter Hospital, Pune to meet and counsel the family.
Akash visited the hospital late in the night on 30-01-19 and counselled the family members. They seemed quite positive about organ donation. He was informed by the hospital authorities that they were planning the confirmatory apnoea test that night.
Next morning, when Akash followed up with the hospital authorities, he was informed that donor maintenance was posing challenges due to some infection.
At this juncture, the family was also asking for the body to be handed over at the earliest. By noon, donor maintenance was supposedly becoming difficult. Unable to wait any longer, the family wished to withdraw the patient from any active treatment. Soon after, the patient suffered cardiac arrest and the body was handed over to the family.
#31:
On 31st December 2018, Mr. Siva Shankar received a call at 11 AM on the helpline from Mr. J. from Raipur for a possible eye donation. His father Mr. C. had just passed away due to rectal cancer.
The family members had discussed donation and were ready to donate the eyes. They were not able to get any information on what can be done for eye donation. Mr. Siva Shankar explained that the eyes can be donated and immediately referred them to MGM eye bank in Raipur.
The eyes were successfully retrieved by MGM eye bank and 80 year old Mr. C.was able to give sight to two people. Mr. J. and family thanked MOHAN Foundation for the timely help.
#32:
On 27th December 2018 at 7 pm Dr. Hemal received a call for a possible organ donation. An Inspector from Bengaluru was investigating the suicide of a recently widowed young woman, staying in a paying guest in Bengaluru. The note left by the girl mentioned her wish to be an organ donor and he was inquiring about the process.
I made him understand that cornea donation is possible and the process and legal consent that is needed. The family had to come from Maharashtra. I gave him the Bengaluru Jeevasarthakathe grief counsellor number.
As a follow up, Mr. Naushad Pasha of Jeevasarthakathe said that the donation did not happen, since the eye banks were not willing for the retrieval if the family consent could not be taken within the span of 6 hours of death.
This is one of the first incidents that an Investigating officer has asked for a clarification.
#33:
On Christmas Day, 25th December 2018 at around 2 pm Dr. Hemal received a call from Kolkata from Mr. K. that there is a death of a senior person in a neighbouring flat and he wanted to know about eye donation. I informed him about the processes and also gave him contact details of the eye banks in Kolkata.
When I spoke to him again he said that the donation of cornea was successfully done by Disha Eye bank & hospital and that the other eye-banks did not respond to his calls.
#34:
On December 11, 2018 at 7.00 am, Ms. Pallavi Kumar received a call through helpline from Ms. M. regarding whole body donation of her mother, Mrs. K. aged 71 years. Pallavi gave her two numbers of representatives of Dadhichi Deh Daan Samiti and also called Mr. Harsh Malhotra of the Samiti.
She coordinated with Ms Mona till such time the body was taken away by Dadhichi representatives at 1.00 pm from ESIC Medical College, Faridabad where it was kept in the mortuary since 2.00 am.
Ms. Mona told Pallavi that her mother had attended some session on body donation and it had greatly inspired her. “My mother decided it before she died. She was really a very brave lady.”, is what she wrote in a message to Pallavi.
#35:
On 11th December 2018, I received a just after 6 pm from Ms. P., saying that a distant relative had passed away and the family wished for eye donation.
An 89 year old lady had died of cardiac arrest in Sangli, Maharashtra and the daughter was interested to know the details of cornea donation.
I counselled the family about the process and the precautions and gave them details of eye bank in Sangli.
Donation was done through Nandadeep Eye hospital, Sangli and two people got sight due to the donation of cornea by Anjali’s mother.
#36:
On November 29, 2018 between 1200-0100 hours, Ms. Pallavi Kumar received a call through helpline from Mr. S. in Delhi. It was regarding cornea donation of his father, Mr.V. Ms. Kumar then immediately called me and passed on the contact number to coordinate the donation. I called Mr. Sunil and gave him the relevant information and sent him the contact numbers of Dr. Shroff's Charity Eye Hospital, Darya Ganj, Delhi. I also spoke about the precautions to be taken for a cornea donation.
I also called the Eye Bank and passed on the information about the family wishing for donation.
As a follow up call, next day morning, Mr. Sunil confirmed by saying that it did go through and that the EDC (Eye Donation Counsellor) from Dr. Shroff's Charity Eye Hospital, Darya Ganj, Delhi came and retrieved the corneas.
Mr. V. had a cardiac arrest all of a sudden that night. On asking Mr. Sunil the reason for donating his father's eyes, he said that it is a noble act and two people will be able to see because of his decision.
#37:
On 23rd November 2018, I received a call on the helpline for a possible body donation from Surat, Gujarat. The caller, Mr.S was inquiring on how to fulfil the last wish of his family member to become a voluntary body donation.
He said the Mr .S .was critical, and wished to donate his body for medical studies and the family wanted to know the procedure. I explained to the relative, formalities that are required for the body donation and helped them to find out nearest anatomy department.
Sadly the next day he was no more, and the family donated the body to Surat Medical College as per Mr.S.
#38:
On 10th November 2018 at 2.30 pm Dr. Hemal received a call for a potential corneal donor in Hyderabad. She gave the caller my number and also send me a message.
I contacted Ms. P. the daughter who was interested in eye donation. I counselled the family and successfully coordinated a cornea donation with the assistance of Vasan Eye bank.
The donor, Mr.B. (61/M) worked as a Software programmer in US & they came back to India 10yrs ago. Recently he developed health problems and was admitted in Matrix Hospital Hyderabad. He expired on 10th Nov. 2018 due to respiratory failure. His wife works as a Teacher in a School in Nacharam and daughter who works as Medical Coding in Kondapur.
MOHAN Foundation thanks the family of Mr.S. for their generosity in giving sight to 2 people.
#39:
On 18th October 2018, Dr. Hemal received a call from Mr.K. Chhattisgarh about a possible cornea donation. Mr. Sanjiv said that a family member had passed away and the family was interested in eye donation. I counselled him about the precautions and process for a donation. I could not find an eye bank in Korba and send him details of eye banks in Raipur.
Later as a follow up action when I texted Mr. Sanjiv, he said that the District hospital (100 bed) hospital in Korba came and successfully retrieved the corneas of his uncle. He said that his uncle was a teacher and wished to do good for society. The eye bank informed them that the cornea were given to two children.
This way a caller helped to add a functioning eye bank (Korba) in the foundation database.
#40:
At about 4.30 am on 8th October 2018, Mr Roshan Bahadur picked a helpline call for a probable donation. Ms. P. spoke of the death of a 60, year old aunt in the family and they were interested in voluntary body donation. The call was from T. Nagar, Chennai, so Roshan gave her the contact details of Dr. Hemal Kanvinde. The call was received by Hemal at 5.00 am. She gave all details of voluntary body donation and also counselled for cornea and skin donation.
Ms.S said that they were waiting for the daughter to arrive to take the final decision. The family decided to go ahead with cornea donation and they were retrieved by Shankar Netralaya. The aunt Ms. D. gave sight to two people.
MOHAN Foundation thanks the family for their noble deed.
#41:
On 03rd August 2018 late in the night Ms. Kavitha in Trivandrum picked a helpline call for probable cornea eye donation. Mr. G. grandson of the deceased contacted MOHAN Foundation Helpline.
Mrs. B. aged 65 years, passed away on 03 August 2018 due to old age. Ms. Kavitha contacted Dr. Rajkumar Eye bank Center, Bangalore for executing the retrieval. The donation was done smoothly and successfully.
MOHAN Foundation thanks Mr. G. and his family for making it possible that two people get sight..
#42:
On July 26, 2018 at 6.15 am Mr Kotireddy got a call for a possible cornea donation from Noida, National Capital Region region. He directed the caller to me. I received a call on my personal number from Mr D. Jain regarding cornea donation of his mother, Ms. S. I was at Ajmer on an official trip and coordinated the donation by giving him the relevant information and sending him contact numbers of the nearest Eye Bank.
After coming back to Delhi, I contacted Deepak to find out whether the donation went through and he confirmed by saying that it did go through and that the EDC (Eye Donation Counsellor) from Dr. Shroff's Charity Eye Hospital, Darya Ganj, Delhi came and retrieved the corneas.Then I asked him the reason for donating the corners of his mother. He shared that his mother had expressed the wish to donate her corneas while she was alive. He further added that her mother was a very social lady who was loved in her circle of friends for her friendly nature and good food (She was good in cooking).
Ms. S.Jain was suffering from Malignant tumour of the brain and the last 10 months of her life were very miserable and painful as she was unable to eat, walk, speak or even recognise her family. She had expressed the wish to donate her corneas upon her death much before she developed this condition.
Mr D. was very happy to hear that the corneas of her mother were utilised and it restored sight to two people desperately waiting to 'see'.
#43:
On 25th July 2018, Dr. Kotireddy answered a call on the helpline at 6.00 am for a possible cornea donation. Ms .L. a CKD patient had passed away and the family was inquiring the procedure for eye donation.They were calling from Sangareddy, Telangana. Mr Kotireddy counseled the family and ensured that their wish was honoured. Ms.L. gave sight to two people.
Report by Dr. Koti Reddy
#44:
NGO in Kerala publishes Helpline Number in its magazine
Rajiv Gandhi Blood Cell Organization, an Non Governmental Organization run by Mr. Vivek had run a campaign "Mission Mirthunjaya". Through the campaign they reached a target of one lakh blood donors in a year. Organ Donation is also promoted by flashing our tollfree helpline number in all their camps. On 21st May 2018, they are celebrating the victory of accomplishing their mission. They shall be releasing a magazine, in which our Toll Free is been published. This magazine will be distributed to all guests and their supporters.
#45:
“One of my relative is been diagnosed as Brain dead, I would like to talk to a authorized person in this hospital”
On 19th May 2018, I got this call in the late evening from a family member of Mr. S, aged 59years residence of Vellore. He met with an accident the previous day and was referred to SIMS Hospital, Chennai for the further treatment.
Unfortunately, he was diagnosed as Brain Death, the family was counseled for Organ Donation by the grief counselors of SIMS Hospital. But the relatives wanted to know the correct authorized person in the hospital for organ donation. So they dialed MOHAN Foundation Helpline number.
Ms. Kavitha S spoke the caller and got all details of the Patients. She then called Ms. Mageshwari, Transplant Coordinator, SIMS Hospital. The counselor had done the first counselling session with the family. She explained the case to Kavitha.
Ms. Kavitha called the next kin of Mr. S. explained the process and cleared the doubts and the family proceeded for the organ donation. Mr. S. gave life to three different people by donating his heart and two kidneys.
#46:
On 10th May 2018 Mr. M. became an organ donor and saved the lives of three patients in JIPMER, Puducherry. MOHAN Foundation thanks the wife, brother and brother in law for this gesture in their time of grief.
http://www.thehindu.com/news/cities/puducherry/brain-dead-accident-victim-turns-organ-donor-at-jipmer/article23842670.ece
#47:
Brother in law clarifies all doubts on organ donation and brain death, and convinces family to donate organs
On 5th May 2018 Dr. Hemal received a call on the helpline clarifying doubts about organ donation. The caller said that his brother in law Mr. M was admitted in JIPMER Hospital, Puducherry and the hospital has requested for organ donation. He was travelling from Bengaluru to Puducherry to understand the situation. Hemal gave complete information on brain death, and the presence of grief counselor etc. She spoke with the transplant coordinator of JIPMER and intimated him about the call. The coordinator was in touch with the family. Next day again the caller called the helpline with some doubts about the procedure, Mr. Ruban Victor’s number was given to him. Ruban told them about the process and the importance of helping patients in government hospitals through voluntary organ donation.
#48:
Grandson calls helpline to organise cornea donation of grandmother
On the afternoon of 30th April 2018 Dr. Ravi Wankhede received a call on our toll free National Organ Donation helpline at 1.11 P.M from Mr. A. The caller said that his grandmother has passed away just two hours ago and their family wish to donate her eyes. The family was counseled over the phone and was given information on the dos & doesn’t before eye donation.
Dr. Ravi Wankhede then contacted Madhav Netrapedhi and informed the address of the potential cornea donor in Nagpur, at 4 P.M Eye Bank conformed successful retrieval of corneas.
With this act Mr. A grandmother gave sight to two people.
#49:
On 2nd April 2018, at around 7 pm Dr. Ravi Wankede received a call via the helpline of a possible cornea donation in Chennai. He shared the information with me. Mr. A was trying to find out how cornea donation is done. He said his grandmother (aged 85 years) had passed away due to natural causes and his family was thinking about eye donation. I counselled him and successfully coordinated the donation of cornea with Shankar Netralaya C U Shah Eye bank. The next day morning I spoke to him and he was happy that the coordination happened smoothly.
Report by Dr. Hemal Kanvinde
#50:
On 1st April 2018, early morning, Dr. Hemal conveyed to me that through the helpline a possible donation at Delhi. I called the number provided and spoke to Mr. K. His father Mr. A, aged 70 years had passed away due to a heart attack and the family was thinking about eye donation. Cornea donation was successfully done by Sunderlal Jain eye bank, attached to AIIMS, Delhi.
Report by Ms. Mareena Thomas
#51:
Doctor calls MOHAN Foundation helpline to fulfil the wishes of the family
On early morning of 1st April 2018 received a call on the helpline from Dr. Uday stating that Mrs. N was interested to donate eyes of her cousin, Mr. S when doctors of Prime Hospital, Kukatpally, Hyderabad had declared him dead.
Mr. S was a 62 years retired employee from irrigation department of Telangana was living with his wife, daughter and son at Nagaram. His wife is a home maker, daughter is working for L & T company at Bangalore and son is studying engineering.
He was suffering from cardiac issues for a couple of years and in the midnight of 31st March 2018 he complained of severe chest pain. Family members took him to Prime hospital, Kukatpally where the doctors declared him dead. MOHAN Foundation staff in Hyderabad, Mr. Bhanu Chandra coordinated the case and cornea donation was successfully done with the support of Vasan eye bank.
It was a great initiative of his daughter Ms. R to donate her father’s eyes and all the family members supported it. A few years ago, Mrs. N and her family had pledged for organ donation by signing MOHAN Foundation donor card. She asked Dr. Uday of Prime hospital to give information to MOHAN Foundation.
#52:
On 31st March 2018 night, Dr. Hemal received a call on the helpline for a possible cornea donation in Nagpur. She sent the details to me (Dr. Ravi Wankhede). When I called, Ms. S the caller confirmed that her family was willing for the donation and needed help. Her uncle, Mr. S had passed away due to cardiac arrest 30 minutes ago, I contacted the Madhav Netra Pidhi, they were on another call and would be delayed. So I called Mahatma Eye bank, they took the case and retrieved the cornea.
I called Ms. S the next afternoon and she said that she was satisfied with the service done by the Eye Bank and thankful to MOHAN Foundation for facilitating the eye donation.
#53:
A painting contractor, Mr. P, came to MOHAN Foundation as a life member in 2017. He convinced 4 of his family members to become organ donors on 1st Jan 2017. Later he joined us as an Angel to undertake the Angels of Change Volunteer Training in June 2017. Post the training he continued to add organ donation messages in his posters and advertisements.
His mother Mrs. V was a central figure in his family, took care of his children and home while he was doing painting contracts and moving around in Tamil Nadu. At the age of 74 she started complaining of knee and shoulder pain. She was taken to a hospital in Chennai for observation, underwent an angioplasty but died of Cardiac arrest in the morning of 9 Feb 2018.
Mr. P on his own organised the donation of corneas at the hospital and called Shankar Netralaya. He says that though he misses his mother terribly, the only solace is that she is alive in someone. It has been the only way his family is coping with the loss.
#54:
On the morning of 18th December 2017, Mrs.Jaya Jairam, our Project Manager at Mumbai received a call from Dr Akshay Baheti, a relative of a patient who was on her deathbed in a hospital in Andheri.
He wanted to understand what all could be donated in the event of the patient passing away. He mentioned that his entire family strongly believes in donating all organs and tissues. He also wished to know if there was any age restriction. All the appropriate information was shared by Mrs.Jaya Jairam at that time.
He then called back at 2.45 pm saying that the 73 year old patient, Mrs. K, his maternal aunt had passed away and that her sons would like to donate her organs. The Death Certificate was shared in an hour's time, based on which Mrs.Jaya Jairam coordinated with the eye bank and skin bank teams for successful donation.
MOHAN Foundation conveys its sincere appreciation to the family as well Dr.Baheti for taking such a noble decision, thereby improving the life of many.
#55:
On December 14, 2017 Kavitha . S received a call on our Toll Free National Organ Donation Helpline at 20.58 hrs from Ms. L. The caller said that her Sister Ms. N. had passed away just 15mints ago and their family wishes to donate her Organs. The family was counseled over the phone and was given information on the Dos and Dont's before eye donation.
Ms. Kavitha S then contacted Mr. Uadaya Raj, Egmore Eye Bank and informed the address of the donor in Chennai. At 21.45 hrs, the eye bank confirmed successful retrieval of corneas.
With this act, Ms. N gave sight to two people.
#56:
6th November 2017– Early hours of the morning Dr. Hemal received a call in the helpline from Mr. V that his brother met with an accident and did not survive. The body was in the mortuary of SMS hospital in Jaipur and whether eye donation can be done at this stage. Hemal send message to Jaipur team and Mr. Roshan Bahadur of MFJCF coordinated the cornea retrieval.
Report by Dr. Hemal Kanvinde
#57:
3rd November 2017- Around midnight we received a call on the helpline from a family wishing to do a whole body donation from Himmatnagar, Gujarat. Dr. Hemal counseled them about the process and send messages about the contact persons in Anatomy Department of GMERS Medical College, Hadiyol. The family did cornea donation with the Redcross Eye bank. Voluntary body donation did not happen.
Report by Dr. Hemal Kanvinde
#58:
On November 02, 2017 Kavitha . S received a call on our Toll Free National Organ Donation Helpline at 21.18 hrs from Mr. G. The caller said that his grandfather had passed away just two hours ago and their family wish to donate his eyes. The family was counseled over the phone and was given information on the Dos and Don’ts before eye donation.
Ms. Kavitha S then contacted Mr. Uadaya Raj, Egmore Eye Bank and informed the address of the donor in Chennai. At 22.18 hrs, the eye bank confirmed successful retrieval of corneas.
With this act, Mr.G’s grandfather gave sight to two people.
#59:
1st November 2017– Dr. Hemal received from an advocate in Mumbai stating that his friend’s family in Parbhani were interested organ donation. The family was very motivated and also spoke of a donation in Latur as an example of previous donation from a tier III city. Message was sent to Pune ZTCC and Aurangabad ZTCC. They called and were told that the patient was shifted by the family to their residence. Though donation did not happen, it shows that the concept has reached to smaller towns.
Report by Dr. Hemal Kanvinde
#60:
22nd October 2017– Mr. Ruban received a call at 2.45am about a possible cornea donation. Mr. R called to say that his father had passed away in Ooty and they were interested to know if eye donation is possible. Cornea donation was coordinated successfully by Mr Ruban. The son was very motivated and asked MOHAN Foundation to conduct a talk on organ donation at the memorial service for his family and friends.
Report by Mr. Ruban Victor
#61:
Family from Mumbai called on the helpline on 25th September 2017 to inform that their 82 year old relative had passed away and they wished to donate eyes and skin. The cause of death was ascertained and DC copy was obtained which indicated "Urosepsis with acute kidney injury".
Multiple Eye bank teams were contacted by our counselor Jaya Jairam but they all perceived contraindication in this case and hence eye donation could not happen. National Burns Centre's Skin bank team consulted their doctors and decided to go ahead. Skin was successfully donated and the donor's family was extremely grateful as it was the wish of the donor to donate whatever possible after death. The entire family was very interested to sign up for donor cards and have invited me subsequently.
#62:
A 65 year old lady in Chennai gives vision to two
On 23rd September 2017, 11:30 AM MOHAN Foundation counselor Mr. Siva Shankar from Chennai answered a call on helpline. The caller Mrs. A wanted to understand the process of eye donation. On speaking further Siva Shankar understood that his aunt, MR.X. W/O of MR.Y had died of a heart attack. Immediately Mr. Siva Shankar asked his phone number to confirm whether the information is true. When called back it was confirmed that death has happened.
Mr. A was provided with the number of Sankara Nethralaya C U Shah eye bank, and the counselor coordinated with the eye bank to see that the donation was done smoothly and successfully. Mr. A thanked MOHAN foundation counselor for the immediate help at the right time.
#63:
Organ Donation thru MOHAN Foundation Toll Free Helpline – 19th September 2017
On 19th September 2017 around 5.50 pm, a call was received by Amit A Shenoy, a helpline counsellors from Mumbai for an organ donation of an 11 year old girl Ms. T who was declared brain dead due to cerebral infarct. Patient’s relative Mr. S called up on the MOHAN Foundation Toll Free Helpline from Nashik confirming that the patient has been admitted after injury to a private hospital where after declared brain dead was transferred to Rishikesh Hospital on 18th September 2017 for organ retrieval. Amit informed Ms. Aarti Gokhale of ZTCC Pune regarding the same and she told us that the process for organ donation has already started at Nashik. Two green corridors were created by Nashik Police.
Story covered :
1. http://www.medindia.net/news/organs-of-an-eleven-year-old-girl-save-4-lives-173250-1.htm
2.http://timesofindia.indiatimes.com/city/nashik/brain-dead-girls-organs-give-new-lease-of-life-to-4/articleshow/60777867.cms
#64:
Eye donation by 93 years old lady in Nagpur helps give vision to two. Family awareness helps timely donation
On 17th September 2017 early in the morning kavitha in Trivandrum picked a helpline call for a possible donation be done in Nagpur. The family was given the contact numbers of our staff in Nagpur. Mr.U her grandson called Dr. Ravi Wankhede Head of MOHAN Foundation Nagpur Centre to organize eye donation.
Mrs. S aged 93 years old lady died on 17th September 2017 due to old age. The whole family had earlier pledged eye donation. On receiving the intimation, Dr. Wankhede informed Madhav Netra Pedhi (Eye Bank) who promptly went to their residence and retrieved the eyes.
Mr.U runs a Wellness Centre where about 50 people attend daily. With the donation he came to know about the work of MOHAN Foundation and has asked us to talk to them about organ donation to all the batches.
#65:
On August 02, 2017 Dr. Koti Reddy received a call on our Toll Free National Organ Donation Helpline at 22:20 hrs from Mr. S. The caller said that his grandfather had passed away just an hour ago and their family was talking of eye donation. The family was counseled over the phone and was given information on the Do’s and Dont's before eye donation.
Dr. Koti Reddy then contacted Mr. Arvind of Vasan Eye Bank and informed the address of the donor in Hyderabad. At 24:31 hrs, the eye bank confirmed successful retrieval of corneas.
With this act, Mr. S grandfather gave sight to two people.
#66:
On 8th July 2017, Ruban Victor, counsellor for MOHAN Foundation’s helpline received a call for information on eye donation. A young man Mr. A wanted to donate the corneas of his grandmother who had passed away at 1pm.
He was send an sms with details of eye bank and also precautions prior to donation. The eye bank was contacted and given details of the patient and contact details of the Mr. A. Eye donation was done successfully via the helpline. MOHAN Foundation thanks the donor family for their gift of sight.
#67:
At about 3 pm on 20th of May 2017, Amit Shenoy, our counselor in Mumbai receives a call on the helpline “Can you explain what is brain death?” During the counseling he realized that this is a family member of a suspected brain death case in a private hospital in Mumbai. The next question is “I hope the donated organs are not sold.” Amit gave all the information and collected the details of the patient and the caller.
Next, he got in touch with the State Government authority – ZTCC in Mumbai and also the transplant coordinator of the hospital. He confirmed that there is a brain death case. The family gave their consent to the donation and a young 19 year old lad gave life to 4 patients and sight to two.
The clear explanation of brain death and the processes involved in organ donation gave the family confidence that organ donation and allocation is done ethically and they agreed to the donation.
MOHAN Foundation salutes the family for their decision to help save lives of end stage organ failure patients.
Click here to view The Times Of India Article
Report by Mr. Amit Shenoy
#68:
On 20th May 2017, the MOHAN Foundation Helpline was contacted by a close family friend seeking support for organ donation considering a possibility of brain death as per information given by the doctors. The patient Mr. 19-year-old college student from Malad, Mumbai was travelling home from his uncle’s office in Masjid, Mumbai on 18th May 2017 around 8pm when he fell out of a crowded train. He was carried to the ICU of Lilavati Hospital, Mumbai for treatment. Mr.R had suffered severe brain injury.
The family friend asked MOHAN Foundation Mumbai’s helpline counselor Amit Shenoy whether the organs would be sold or utilized for the needy. Amit reassured the family friend that the organs would only be allocated to those on the waiting list maintained by Zonal Transplant Coordination Centre (ZTCC) MUMBAI. Amit assisted the family in getting in touch with Zonal Transplant Coordination Committee (ZTCC) Mumbai.
The Mr.R family was made aware of the concept of brain death by the Transplant Coordinator of Lilavati Hospital and Amit Shenoy of MOHAN Foundation; assured by this information the family gave consent for organ donation after the patient was declared brain dead on 21st May 2017.
Mr.R’s 2 Kidneys, Heart, Liver were successfully transplanted in patients across Mumbai and his eyes were donated to the in-house eye bank for utilization at a later date.
It was important for the family to obtain reassurance from a neutral entity like MOHAN Foundation who has no vested interest in the donation of organs from a hospital. Mr.R truly left like a Raja (King). Mr.R is survived by his mother,Mrs NG, father, Mr.NG and elder brother Mr.MG.
We salute Mr. G family for their courage and altruistic approach towards saving six lives.
| Annual total calls to the Helpline |
| Language breakup of calls |
| Monthly calls 2023 |
| Organs Donated in 2023 |
